AI-Powered Customer Service: Going Beyond Basic Chatbots

A persistent myth in the business world needs debunking: the idea that AI-powered customer service is just about installing a chatbot and calling it a day. While chatbots serve their purpose, they merely scratch the surface of AI’s transformative potential in customer service. The reality is far more sophisticated and promising for businesses ready to […]

Original post here: AI-Powered Customer Service: Going Beyond Basic Chatbots

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